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May 6, 2011

NACWA is pleased to announce the launch of its triennial Financial Survey: A National Survey of Municipal Wastewater Management Financing and Trends.  NACWA’s public agency members and public affiliates will be receiving their customized 2011 Financial Survey questionnaire in the mail in the next few days. Instructions for online submittal of the survey, which is available now via www.cleanwatercentral.org, are included in this Member Update.  Your completed survey form is requested by May 6, 2011.

2011 Financial Survey Charts Wastewater Treatment Trends

Since its inception in 1981, the NACWA Financial Survey has provided a comprehensive overview of public wastewater treatment utility financing and management trends, assisting wastewater agencies in identifying utilities of similar size and type for performance benchmarking and goal setting purposes.  Data collected on the questionnaire will be used to prepare a summary and detailed survey report.  As in years past, the report will present a comparative analysis of current data with historical industry trends.

The Financial Survey questionnaire, developed by a workgroup of the NACWA Utility Management Committee, addresses a variety of questions regarding budgetary challenges at all levels of government that continue to impact the financial resources of clean water agencies.  In addition, the 2011 NACWA Financial Survey requests utility-specific information on member service areas, operation and staffing, asset management, security financing needs, as well as information on revenue, expenses and capital improvement needs.

Each agency survey form has been customized to include the organization’s past survey information.  If an agency participated in the 2008 survey, the most recent responses are shown on the survey form.  If historical information is missing or inaccurate, utilities are encouraged to add or modify this data directly on the survey form.  Again, each agency will receive its customized questionnaire by mail in the next few days.  More detailed instructions for completing the survey are included on the questionnaire.

Online Survey Available Now to Member Agencies

The online response form is now available for you to submit your survey responses electronically.  Users can save responses and return anytime to finish working on the survey.  When a utility completes its survey, the user will be able to print their responses.  NACWA encourages its members to take advantage of these features and complete the survey via the CleanWater Central™ website at www.cleanwatercentral.org.  To enter the website, you will need your agency’s user ID and password (which is different from your NACWA website user ID and password), which can be obtained by contacting Mark Hoeke at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or 202/361-7446.

Responses via hard copy are also welcome.  You may complete your agency’s customized survey form and return it via U.S. mail or fax by the May 6, 2011 deadline to:

Chris Hornback
NACWA National Office
1816 Jefferson Place, NW
Washington, DC  20036
Phone: 202/833-9106
Fax: 202/833-4657

If you have any questions on the survey questionnaire form or the survey website, please contact Mark Hoeke at 202/361-7446 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Thank you in advance for your participation.

* Please note: The completion of the survey questionnaire is intended for NACWA Public Agency and Public Affiliate Members only.  This Member Update is provided to NACWA Private Affiliate Members for information purposes only.