· Agenda ( PDF) · 2011 Summer Conference Presentations
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Tuesday, July 19
The Committee Meeting Materials are available on the 2011 Summer Conference Committee Materials page.
Wednesday, July 20Opening Keynote Crossing the Generational Divide: Unlocking the Power of Generations™
Alliance Perspectives On The First Class Utility
Facility & Collection System Committee Meeting
Thursday, July 21Closing Keynote: Global Perspective On Creating A First Class Utility
Friday, July 23Opening Keynote: Employee Engagement - Creating Tomorrow's Utility Leaders
Current and Future Trends in Rate Setting
Learning from the Best: Strategic Management at MWRD of Greater Chicago
Charting A Course Toward Organizational Sustaiability
Continual Improvement Framework For Effective Utility Management
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